IntroVietnamese
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Vietnamese at Your Hotel

Vietnamese hotel phrases for check-in, requests, and checkout.

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Guest checking in at a Vietnamese hotel front desk

Phonetic hints are rough English-friendly cues, not IPA. Use audio and the written Vietnamese alongside them.

Check in to a Vietnamese hotel

Use “Cho tôi hỏi” or “Tôi có đặt phòng” to open a request in Vietnamese politely.

Receptionist helping a guest at hotel check-in

Xin chào, tôi có đặt phòng ạ.

Approx. pronunciation: sin chow, toy kaw dat fong ah

Hello, I have a room reservation.

Tôi có đặt phòng dưới tên Alex ạ.

Approx. pronunciation: toy kaw dat fong zwoi ten Alex ah

The reservation is under the name Alex.

Tôi nhận phòng ở đâu ạ?

Approx. pronunciation: toy nyun fong uh dow ah

Where do I check in?

Ask about the stay

A few key words help you confirm what your stay includes.

“Bữa sáng” means breakfast, “giờ nhận phòng” means check-in time, and “giờ trả phòng” means checkout time. Ask “Bữa sáng phục vụ từ mấy giờ đến mấy giờ ạ?” when you need the actual hours.

For a request, “Cho tôi xin…” (“Could I have…”) is gentle and useful: “Cho tôi xin thêm một cái khăn được không ạ?” means “Could I have one more towel?”

Request room help

Describe one need at a time. “Giúp tôi với” means “Please help me” and can follow a short explanation.

Phòng tôi chưa được dọn ạ.

Approx. pronunciation: fong toy chuh duhk zohn ah

My room has not been cleaned yet.

Điều hòa không hoạt động ạ.

Approx. pronunciation: dyow how khom hwot dong ah

The air conditioner is not working.

Tôi cần thêm một cái gối ạ.

Approx. pronunciation: toy kun them moht kai goy ah

I need one more pillow.

Ask for a practical fix

This short exchange is useful when the room needs attention. Keep the tone matter-of-fact and let the staff suggest the next step.

You Xin lỗi, vòi nước trong phòng không ra nước ạ. Excuse me, the tap in the room is not running.

Staff Dạ, chúng tôi sẽ cho người lên kiểm tra ngay. Okay, we will send someone up to check it.

You Cảm ơn ạ. Phòng tôi là 305 ạ. Thank you. My room is 305.

Ask about leaving

At checkout, confirm the bill or ask for help with luggage before you leave.

Tôi muốn trả phòng ạ.

Approx. pronunciation: toy moon cha fong ah

I would like to check out.

Tôi có thể gửi hành lý ở đây không ạ?

Approx. pronunciation: toy kaw thay zoi han lee uh day khom ah

Can I leave my luggage here?

Cho tôi xin hóa đơn được không ạ?

Approx. pronunciation: chaw toy sin hwa don duhk khom ah

Could I have the receipt, please?

Pronouns at the front desk

Vietnamese pronouns depend on age and relationship, so follow the staff member’s lead when possible.

“Anh/chị” is a practical written shorthand for an adult man or woman. In person, choose the title you hear staff use or simply begin with “Xin lỗi” and your request. “Tôi” is a neutral way to say “I” as a visitor.

In the south, you may hear “dạ” often as a polite acknowledgment; elsewhere you will also hear “vâng” or “ạ” in respectful speech. You can use “dạ” or “ạ” naturally without trying to copy every regional habit.

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