Xin chào, tôi có đặt phòng ạ.
Approx. pronunciation: sin chow, toy kaw dat fong ah
Hello, I have a room reservation.
Make your stay easier.
Vietnamese at Your Hotel
Check in, ask for what you need, and describe a room problem with friendly, respectful Vietnamese.
Start the lesson
Check in at the front desk
Use “Cho tôi hỏi” or “Tôi có đặt phòng” to open a request politely. The phonetic hints are approximate cues for learners; listen for the tones and rhythm around you.
Tôi có đặt phòng dưới tên Alex ạ.
Approx. pronunciation: toy kaw dat fong zwoi ten Alex ah
The reservation is under the name Alex.
Tôi nhận phòng ở đâu ạ?
Approx. pronunciation: toy nyun fong uh dow ah
Where do I check in?
Ask about the stay
A few words let you understand the basics without making assumptions about what a hotel includes.
“Bữa sáng” means breakfast, “giờ nhận phòng” means check-in time, and “giờ trả phòng” means checkout time. Ask “Bữa sáng phục vụ từ mấy giờ đến mấy giờ ạ?” when you need the actual hours.
For a request, “Cho tôi xin…” (“Could I have…”) is gentle and useful: “Cho tôi xin thêm một cái khăn được không ạ?” means “Could I have one more towel?”
Request room help
Describe one need at a time. “Giúp tôi với” means “Please help me” and can follow a short explanation.
Phòng tôi chưa được dọn ạ.
Approx. pronunciation: fong toy chuh duck zohn ah
My room has not been cleaned yet.
Điều hòa không hoạt động ạ.
Approx. pronunciation: dyow how khom hwot dong ah
The air conditioner is not working.
Tôi cần thêm một cái gối ạ.
Approx. pronunciation: toy kun them moht kai goy ah
I need one more pillow.
Ask for a practical fix
This short exchange is useful when the room needs attention. Keep the tone matter-of-fact and let the staff suggest the next step.
You Xin lỗi, vòi nước trong phòng không ra nước ạ. Excuse me, the tap in the room is not running.
Staff Dạ, chúng tôi sẽ cho người lên kiểm tra ngay. Okay, we will send someone up to check it.
You Cảm ơn ạ. Phòng tôi là 305 ạ. Thank you. My room is 305.
Ask about leaving
At checkout, confirm the bill or ask for help with luggage before you leave.
Tôi muốn trả phòng ạ.
Approx. pronunciation: toy moon cha fong ah
I would like to check out.
Tôi có thể gửi hành lý ở đây không ạ?
Approx. pronunciation: toy kaw thay zoi han lee uh day khom ah
Can I leave my luggage here?
Cho tôi xin hóa đơn được không ạ?
Approx. pronunciation: chaw toy sin hwa don duck khom ah
Could I have the receipt, please?
Pronouns at the front desk
Vietnamese pronouns depend on age and relationship, so follow the staff member’s lead when possible.
“Anh/chị” is a practical written shorthand for an adult man or woman. In person, choose the title you hear staff use or simply begin with “Xin lỗi” and your request. “Tôi” is a neutral way to say “I” as a visitor.
In the south, you may hear “dạ” often as a polite acknowledgment; elsewhere you will also hear “vâng” or “ạ” in respectful speech. You can use “dạ” or “ạ” naturally without trying to copy every regional habit.